Your Holiday Claims

Thursday, 27 May 2010

Illness and suspected food poisoning at the Holiday Village Sarigerme Turkey

The Holiday Village at Sarigerme, Turkey has once again come under the spotlight for all the wrong reasons, and cases of illness have already been reported at the beginning of the summer season, 2010.

Holidaymakers at the Holiday Village, Sarigerme, Turkey, have suffered from severe bouts of vomiting, diarrhoea and stomach cramps. Guests at The Holiday Village have suffered severe sickness since 2005 and 2008 and 2009 saw the most serious outbreaks of illness with many holidaymakers being confirmed with salmonella food poisoning, cryptosporidium and campylobacter.

The BBC´s Watchdog programme aired a programme on November 5th 2009, highlighting the large number of complaints the Holiday Village at Sarigerme was receiving about the food, poor hygiene standards and sickness from gastroenteritis and food poisoning.

If you have suffered any type of holiday illness after a stay at The Holiday Village, Sarigerme, Turkey, contact Farnworth Rose Solicitors as soon as possible. We specialise in claims for holiday illness and accidents abroad, and we can help you claim the compensation you deserve. We work on a no win, no fee basis, and you get 100% of the compensation. Contact us free on 080001 54321 or fill in the online claim form.

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Thursday, 13 May 2010

10 questions and answers about holiday food poisoning and sickness

Contracting food poisoning on holiday is everyone´s worse nightmare. Not only will it ruin your holiday, but it can also leave you out of pocket and facing further medical problems when you get home.Norovirus and food poisoning are common holiday illnesses in package tour hotels, particularly those offering all-inclusive buffets, and on board cruise ships, where contagious illnesses spread quickly.Ten common questions and answers about holiday food poisoning and sickness include:

Q: Why is food poisoning linked to cruise ships?

A: Food poisoning is just as likely to happen in a holiday hotel as on board a cruise ship, but as cruise ship illness and sickness is closely monitored, you are more likely to hear about it on the news than outbreaks of holiday sickness in a hotel.

Q: Can I claim compensation for food poisoning from a hotel in the Dominican Republic?

A: Yes. As long as negligence on the part of the tour operator/hotel management can be proven, you can claim compensation for food poisoning at any hotel in the world.

Q: Should I accept an offer of compensation for holiday sickness from the tour company?

A: No, never accept any offer of compensation from the holiday tour company until you have spoken to a personal injury solicitor who specialises in holiday sickness compensation claims, or you may be sold short.

Q: I suffered Salmonella on holiday. Although the symptoms seem to have passed, do I still need to see a GP in the UK before I start work again?

A: Yes you must see a GP before you start work. People who have suffered Salmonella can pass on the virus for several weeks after their symptoms have gone.

Q: Who do I claim against for food poisoning on a cruise ship?

A: First contact a personal injury solicitor, who will assess your claim. If they think you have a case, they will then claim against the tour operator or cruise line.

Q: Am I more likely to get food poisoning from an all-inclusive buffet at a hotel, than from a normal restaurant?

A: The majority of hotel buffets are well prepared and food is displayed at the correct temperatures. However, if food is left out at the mercy of the flies, or not chilled or heated to its proper temperature, then food poisoning can result. If you have any doubts about the preparation or serving of the food at an all inclusive hotel buffet, make a complaint to the hotel management or tour rep, and don´t eat it!

Q: What shall I do if I contract holiday food poisoning?

A: The first thing to do is seek medical help and drink plenty of bottled water to prevent dehydration. Then make a complaint to the hotel/cruise rep or management, and keep a copy of any paperwork you sign including a complaint form. When you return to the UK get checked over by your GP and then contact a personal injury solicitor who specialises in holiday sickness to see if you are entitled to compensation for your illness.

Q: I became ill after eating a re-heated meal on a flight from London to Tenerife. Can I claim compensation?

A: Yes, if it can be proven that the airline was negligent and served badly prepared food which cause your illness, then you should have a case for compensation.

Q: A large group of us became ill with food poisoning at a holiday hotel in Turkey a few months ago. Can we make a group claim for 20 of us, or do we have to claim individually?

A: You should be able to make a group action against the tour operator, and your case will probably carry more weight if so many of you were struck down with the same illness.

Q: Who should I contact in the UK to make a holiday food poisoning claim?

A: Farnworth Rose Personal Injury Solicitors specialise in holiday food poisoning, and holiday accident compensation claims. When you get back to the UK, or before, contact them free on 080001 54321 or fill in the online claim form, and get the compensation you deserve.

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How to claim compensation for a holiday car accident or sickness abroad

When you are involved in a car accident or suffer illness on holiday abroad, not only can your holiday be ruined, but you can also find yourself with expensive medical bills and loss of income when you return to the UK.

UK personal injury solicitor

When you are involved in any type of holiday illness or accident abroad which results in injury, and you want to make a claim as soon as possible, contact a reputable personal injury solicitor in the UK who will handle your case in a professional manner. By contacting a personal injury solicitor instead of a claims management company you will cut out the middleman and start the ball rolling straight away, which in turn will mean you receive your compensation more quickly.

Dealing with injuries abroad is not easy and you may have to seek medical help while you are still on holiday. Make sure you keep all paperwork relating to your injuries, including medical receipts, X-Rays, prescriptions, invoices and any contact details of other drivers, witnesses etc., If you can take photographic evidence of the crash scene of a road accident, even better.

Legal action for a holiday road accident

If you are considering taking legal action on your own for a road accident or illness which happened abroad, forget it. Seek the help of a no win no fee personal injury solicitor who specialises in travel law, and has the expertise and legal knowledge to push your claim forward and get you the compensation you deserve.

As long as you are not at fault for the holiday illness or accident, which could include a road traffic accident, food poisoning from your hotel or cruise ship, an accident on board an aircraft, or a trip, slip or fall in a holiday hotel, you can claim compensation on a no win no fee basis when you return to the UK.

Free holiday accident claim assessment

With one phone call you can arrange a free assessment of your claim and valuable free legal advice about your chances of a successful payout. Whether your injuries are minor, or serious, you should be able to claim compensation if a third party was responsible for the accident or illness on holiday.

Claiming under the no win - no fee umbrella, you can claim compensation without paying a penny, and have peace of mind that a professional team of personal injury solicitors are working on your behalf. You can seek compensation for any accidents that happen in the UK and on holiday abroad as a result of a car collision, a slip, trip or fall or even a coach accident, as long as it can be proved the accident occurred as the result of someone else´s negligence.

With the help of a personal injury solicitor who specialises in travel law, you can get free advice and guidance to help you get the compensation you deserve after your holiday has been ruined.
If you think you have a claim for holiday injury or illness/food poisoning from your hotel or cruise ship or a holiday accident in your hotel or cruise ship, contact Farnworth Rose Personal Injury Solicitors who specialise in travel law and holiday accident compensation claims. We work on a no win no fee basis and you get 100% of the compensation and a free assessment of your claim. Call us free on 080001 54321 or fill in the online claim form.

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10 faq´s about holiday illness and accident compensation

Whether you contract holiday illness or suffer an accident on a cruise ship, an aeroplane, or in a holiday hotel, the results can be devastating. You can find yourself in pain and out of pocket, if you suffer an accident or holiday sickness abroad that is someone else´s fault.

Q: How can I prove that an outbreak of Norovirus on a holiday cruise ship was the fault of the tour operator?

A: Firstly, you need to contact a personal injury solicitor who will assess your claim free of charge, and give you sound legal advice about your individual situation. Also take contact details of anyone else who may have been affected with the same sickness on board the cruise ship, keep copies of all medical records and see your GP when you arrive back in the UK for a further check up.

Q: If I suffer a car accident abroad, how long do I have to make a claim for compensation?

A: This largely depends on the country where the accident took place and the severity of your injuries, but you should contact a personal injury solicitor as soon as possible when you return to the UK, for a free claim assessment.

Q: I was injured on board an aircraft when a heavy bag dropped on my shoulder from an overhead locker. I was badly bruised. Can I claim compensation for my injuries?

A: Yes you can claim compensation up to two years after the accident.

Q: Will I have to pay a fee if I win my claim?

A: If your accident claim is successful and you are awarded damages the third party or their insurance insurance company will normally pay all your solicitor´s costs in addition to the damages, which means you won´t pay a penny. If any exceptions exist, your solicitor will explain these fully to you before your claim starts.

Q: How will I know if I am eligible to make a claim for holiday accident compensation?

A: You will be eligible to make a claim for holiday accident or illness compensation if you have suffered an injury which was caused by someone else particularly if the accident has happened as a result of negligence in the hotel complex.

Q: How much compensation can I get for certain injuries after a holiday accident or sickness?

A: Compensation amounts vary greatly, depending on the severity of the injuries or illness and the effect they have on your life. Some people recover quickly while others take longer, which can affect their income. A personal injury solicitor who specialises in travel law, will, however, be able to give you some general guidelines after assessing your claim for holiday accident compensation.

Q: What are the advantages of using a personal injury solicitor as opposed to a claims management company?

A: A personal injury solicitor will act solely on your behalf and you will not be re-directed to another firm. Most claims management companies will take your details and then pass your claim on to a solicitor, which holds up the whole compensation claims process. Contact a personal injury solicitor from day one and you will have one point of contact with a qualified person who will deal with your claim directly.

Q: Do I have to use a solicitor to make a claim for injury after a holiday accident abroad?

A: You should always use a personal injury solicitor if you want to make a claim for compensation, as they understand the law and they will be able to advise you about your individual claim. If you have suffered a holiday illness or injury abroad, you should always use a personal injury solicitor who has vast experience of travel law and one who specialises in holiday compensation claims.

Q: I was injured when I tripped over loose carpet on the way to my cabin on board a holiday cruise ship. Can I claim compensation for an injury to my wrist?

A: The simple answer is yes. If you suffered your injury as a result of negligence of a third party then you can claim compensation, but it is worth bearing in mind that every case is different, and for expert advice and a free claim assessment you should contact a personal injury solicitor who specialises in holiday compensation claims.

Q: Who should I contact to make a compensation claim for cruise ship sickness?

A: Farnworth Rose Personal Injury Solicitors are experts in claiming holiday accident compensation, and whether you have been injured in a hotel room, suffered illness as a result of fault on the part of the hotel or been scalded on an aircraft, Farnworth Rose can help you claim the compensation you deserve. By dealing directly with qualified personal injury solicitors you will cut out the middleman and speed up the compensation process. For expert advice from no win no fee personal injury solicitors, call free on 080001 54321 or fill in the online claim form.

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10 Q & A´s about holiday accident compensation claims

If you are unfortunate enough to have suffered a holiday accident abroad, you will know how devastating it can be for you and your family. Not only is your holiday likely to be ruined, but you can find yourself out of pocket and unable to work when you return to the UK. The good news is that you can claim compensation for your injuries if they were the fault of someone else, when you get home, and you should contact a personal injury solicitor who specialises in holiday accident compensation claims as quickly as possible.Frequently asked questions and answers about holiday accident compensation claims include:

Q: Can I claim holiday accident compensation for a coach accident, which happened on the way from the airport to the hotel, and caused me to suffer whiplash?

A: Yes, it is possible to claim for injury sustained in holiday coach accidents. You should keep a copy of all medical documents, receipts etc., and contact a personal injury solicitor as soon as possible.

Q: I suffered an accident when I tripped over a loose tile at a swimming pool complex in Ibiza, which we were visiting as part of a hotel excursion. Can I claim compensation for my injuries, which included a broken ankle?

A: Yes, you can claim compensation if the accident was the fault of a third party, although every individual case is different, and needs to be discussed with a trained personal injury solicitor who can assess your claim.

Q: I slipped on wet marble in the reception area of our holiday hotel in Tenerife and broke my wrist. There was no warning sign that the floors were wet, after recent cleaning. Can I claim compensation?

A: Yes, you could well have a case against the hotel if they are proved to be negligent, particularly if your hotel stay was part of a package tour.

Q: I had a car accident in Spain which was not my fault, and suffered cuts to my head and a broken arm as a result. Is it possible to claim for my injuries from the UK?

A: Depending on the circumstances of your accident, you can claim compensation when you return to the UK for a road accident that happened abroad, which was caused by a third party. Make sure you keep copies of all documents, eye witness information and even photos where possible, plus receipts for any medical expenses, which will assist your claim.

Q: Should I try to come to an agreement with the third party before seeking the help of a personal injury solicitor after a holiday accident?

A: No, leave it to the experts. A holiday tour operator may well try to offer you less compensation than you deserve, as will an individual who has caused a car accident. Contact a personal injury solicitor who specialises in holiday accident compensation claims and they will assess your claim and give you professional advice about your individual situation.

Q: Will I have to go to court to pursue a holiday accident claim for compensation?

A: You may have to go to court, but the vast majority of holiday accident compensation claims are settled out of court.

Q: I suffered a broken rib after a parasailing accident from the beach club at our holiday hotel. The instructor claims it was my fault, but I am convinced the equipment was faulty and defective. Can I claim compensation for my injuries?

A: You are well within your rights to claim holiday accident compensation if the third party (usually the tour operator) can be proved to be negligent. Seek advice from a specialist personal injury solicitor who will give a free assessment of your claim.

Q: Can I claim for an accident in my hotel room which was caused by the negligence of the hotel management?

A: If your holiday was a package holiday booked through a UK tour operator then you will be able to bring a claim in the UK against the travel company rather than having to bring a claim directly against the hotel owner in a foreign country.

Q: How much would I be entitled to after suffering whiplash in a road accident in Turkey?

A: The amount you are likely to receive depends on many factors, including the severity of your injuries, medical expenses and possible loss of earnings when you return to the UK. You need to seek free advice from a personal injury solicitor who specialises in holiday illness and accident compensation claims.

Q: How do I know if I have a claim or not?

Contact Farnworth Rose Personal Injury Solicitors as soon as you can after the holiday accident has taken place and they will assess your claim for free, and give you expert advice about compensation. Farnworth Rose Personal Injury Solicitors work on a no win no fee basis and you get 100% of the compensation. Call them free on 080001 54321 or fill in the online claim form for more information.

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10 questions and answers about holiday cruise ship illness and Norovirus

If you have ever suffered holiday cruise ship illness, you could be entitled to compensation. Outbreaks of Norovirus were responsible for sickness on several cruise ships during 2009, including the Boudicca, the Balmoral and the Marco Polo, which resulted in hundreds of passengers becoming ill.Ten frequently asked questions about Norovirus and cruise ship illness are:

Q: Why is Norovirus referred to as the cruise ship illness?

A: Norovirus is by no means limited to cruise ships, although it spreads quickly on cruise ships as it is highly infectious and passes quickly between passengers in a relatively confined space. Health officials are required to track illnesses on ships so cruise ship Norovirus is reported much more quickly than it might be in a hotel, although it is just as prevalent on land.

Q: What is Norovirus and how is it spread?

A: Norovirus is named after an outbreak that occurred in Norwalk, Ohio 30 years ago. The illness it causes is often known as winter vomiting disease as the infection is much more common in the winter months but it can occur at other times of the year. It spreads very easily from one person to another and may be caught by being exposed to the virus in the vomit or diarrhoea of an infected person, not washing hands after using the toilet and even by touching surfaces that have the virus on them.

Q: What are the symptoms of Norovirus?

A: The symptoms of Norovirus usually start with the sudden onset of severe projectile vomiting. Other symptoms include diarrhoea and stomach cramps.

Q: How can I avoid catching Norovirus on board a cruise ship?

A:You can avoid catching Norovirus by washing your hands regularly with soap and hot water, particularly before and after meals, and avoid hand to hand contact with other guests where possible. Also avoid uncooked food where possible and stick to bottled water.

Q: What will happen if I am struck down with Norovirus or food poisoning on a cruise ship?

A: After seeking medical help from the ship´s doctor, you should drink plenty of water to avoid dehydration, and you may be confined to your cabin as a precautionary measure, and to stop the illness being passed on to other passengers.

Q: How long does Norvirus sickness last?

A: Symptoms of Norovirus normally last 24-48 hours, but it can take up to three days for symptoms to appear after you have contracted the illness. Continue with good hygiene practices even when you feel better as you could be contagious for up to two weeks.

Q: What are cruise ships doing to stop the spread of Norovirus?

A: Cruise ship operators are required to report outbreaks of Norovirus to the health authorities, and crew members are instructed to thoroughly clean the ship after an outbreak. Information should also be distributed to passengers as soon as a Norovirus outbreak is confirmed, and buffet style service stations are often manned to prevent more passengers from contracting the virus.

Q: Can I claim compensation if I contract Norovirus on a cruise ship?

A: Yes you may be able to, but cruise lines are not required to compensate guests who fall ill during a voyage. Most cruise liners will offer passengers compensation if they have had to cut short a voyage because of a Norovirus outbreak, or if they have become ill themselves, but you should seek the advice of a trained personal injury solicitor who specialises in holiday sickness abroad before you accept any offer of compensation, as you may be entitled to much more. Read your tickets or confirmation of booking very thoroughly before you travel.

Q: I have booked to travel on the Boudicca Cruise Ship this year, and I know there were several outbreaks of Norovirus reported on board in 2009. How can I be sure that sickness will not strike the ship again?

A: There is no guarantee that outbreaks of illness will not occur on any given cruise ship, as passengers could board the ship with a virus. However, given the recent outbreaks of Norovirus on board the Boudicca, you are well within your rights to ask the tour operator, Fred Olsen, what measures have been taken to ensure another outbreak does not occur during your holiday.

Q: Who should I contact if I have a claim for Norovirus or holiday sickness?

A: Contact Farnworth Rose Personal Injury Solicitors who are experts in holiday illness and cruise ship Norovirus compensation claims. Working on a no win no fee basis, Farnworth Rose will give you a free claim assessment and help you claim the compensation you deserve for holiday illness and Norovirus. By using a qualified personal injury solicitor to help you claim compensation, you will cut out the middleman and speed up the whole process. Call free on 080001 54321 or fill in the online claim form.

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10 questions and answers about holiday food poisoning

If you have suffered holiday sickness and food poisoning, you will know it can completely ruin your holiday, and leave you out of pocket when you return to the UK. Here are 10 frequently asked questions and answers about the subject of holiday sickness and food poisoning:

Q: Can I claim compensation for holiday sickness abroad when I return to the UK?

A: Yes. If you contact a personal injury solicitor on your return, they will be able to assess your claim and give you free advice and help.

Q: How long will I have to wait for any compensation which may be due to me?

A: This largely depends on the severity of your illness, but it could be around 12-18 months. A tour operator has six months to confirm or deny their responsibility for your illness or injury.

Q: If I make a compensation claim for holiday sickness or food poisoning, who would I claim against?

A: You can pursue a claim for food poisoning or holiday sickness if a third party was to blame, and if you booked your holiday through a UK tour operator, you would claim directly through them.

Q: How much will it cost to make a holiday accident or illness compensation claim against a tour operator?

A: If you use a specialist no win no fee personal injury solicitor to help you make your claim, it won´t cost you a penny.

Q: If I use a personal injury solicitor to help me make a holiday illness or injury claim, will they take a percentage of my compensation as a fee?

A: No. A personal injury solicitor will receive his fees from the third party if the claim is successful.

Q: What are the advantages of using a personal injury solicitor, instead of a claims management company?

A: Personal injury solicitors who are experts in travel law will be able to assess your claim quickly, and by cutting out the middleman, the whole claims compensation process will be speeded up.

Q: How long will I have to make a claim against a tour company after suffering holiday illness abroad?

A: The time limit which applies to personal injury is normally three years, but different time limits may apply if you have suffered holiday illness on a ship or on an aircraft. It is advisable to contact a personal injury solicitor as soon as possible when you return to the UK.

Q: If I suffer holiday sickness or food poisoning on holiday abroad, what will I actually be claiming for?

A: After suffering holiday food poisoning, you can claim compensation for pain and suffering, loss of enjoyment of your holiday and financial losses such as loss of earnings.

Q: Can I still claim holiday sickness compensation if I have accepted an offer from the tour operator?

A: Firstly, you need to seek advice from a personal injury solicitor who specialises in travel law, but your case is much less likely to succeed if you have already accepted an offer of compensation from the tour operator. Never accept offers of compensation from holiday firms, until you have taken advice from a personal injury solicitor.

Q: Who should I contact if I want to make a holiday illness or injury claim?

A: Farnworth Rose Solicitors are experts in travel law and they work on a no win no fee basis. Specialising in holiday sickness, illness and accident claims they will deal with your claim professionally and with a minimum of fuss. Contact Farnworth Rose Personal Injury Solicitors for a free assessment of your claim on 080001 54321 or fill in the online claim form.

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Food poisoning and gastric illness at Riu Bachata hotel Dominican Republic

There has been a suspected outbreak of food poisoning at the Riu Bachata Hotel, Dominican Republic.Holidaymakers have complained of vomiting, diarrhoea and severe stomach ache, after staying at the Riu Bachata Hotel.A British couple were staying at the Riu Bachata Hotel to get married, but the bridegroom ended up in hospital for three days, including his wedding day. Other members of the wedding party, including the bride, were struck down with gastroenteritis and food poisoning, and some were still ill when they returned to the UK.

The bridegroom said: “When I came out of hospital I was scared to eat the food which all tasted the same anyway. There is no way it should be classed as 5 star and wouldn't recommend it to my worst enemy.”Comprising of Club Hotel Merengue, Club Hotel Riu Bachata and Club Hotel Riu Mambo, the Riu resort has had continuing problems during the past five years, and many reports of food poisoning. Guests can use facilities at every one of the hotels in the group, and accommodation is provided on an all-inclusive basis.

One couple at the Riu Bachata Hotel were informed by the hospital that their 18-month old daughter could die from dehydration after being taken ill at the resort. Luckily she is now on the mend.Guests at the Riu Bachata have complained to tour operator Thomson about the state of the hotel and about the outbreaks of food poisoning and illness, and have demanded to know why they were not made aware of previous illness outbreaks when they booked their holiday.

If you have suffered any illness, including food poisoning, gastroenteritis or vomiting and diarrhoea at the Riu Bachata Hotel or at any other hotel in the Dominican Republic, Farnworth Rose can help you claim the compensation you deserve. Contact us free of charge on 080001 54321 or fill in the online claim form and we will contact you as soon as possible.

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Food poisoning and holiday sickness at Riu Bachata in the Dominican Republic

Complaints are being received from holidaymakers who have been struck down with suspected food poisoning at the luxury Riu Bachata hotel in the Dominican Republic.One couple were staying at Riu Bachata to get married, with a group of friends and family in March, 2010, and fell ill with vomiting and diarrhoea just three days into the holiday. The groom-to-be spent his wedding day in hospital, and said that a lot of other guests were ill on the complex, including other members of the wedding party.

He went on to say: “My brother saw a chef come out of a toilet cubicle in his full chef whites. When I came out of hospital I was scared to eat the food which all tasted the same anyway. There is no way it should be classed as 5 star and wouldn't recommend it to my worst enemy.”
The bridegroom spent another two days in hospital, and the bridegroom and 12 other members of the party also fell ill at the Rui Bachata with food poisoning.

The Riu Resort in Puerto Plata, Dominican Republic, consists of Club Hotel Riu Merengue, Club Hotel Riu Bachata and Club Hotel Riu Mambo, and accommodation is provided on an all-inclusive basis.Another couple at the hotel were horrified when their 18-month daughter was taken ill and they were advised she “could die from dehydration” after being admitted to hospital.

Food poisoning has been reported at the Riu Bachata hotel, Dominican Republic, often during the past five years, and the affected guests are outraged that more is not being done by the tour operator to improve standards at the hotel, or to warn guests of previous problems when they book.If you have suffered food poisoning, vomiting, diarrhoea or gastroenteritis at the Riu Bachata hotel, or any other hotel, Farnworth Rose Personal Injury Solicitors can help you claim compensation. Contact us free of charge on 080001 54321 or fill in the online claim form.

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